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Customer Service

To Place An Order


Shipping


Returns/Exchanges


Additional Information


Trademark Policy






To Place An Order [Top]

Store Hours 8:30am - 5:00pm EST

Online at www.fblamarketplace.com with a credit card. Order forms may be downloaded from the web site and mailed with a check or faxed with a purchase order and credit card information.

Purchase Orders can be mailed or faxed to 301.731.6101. We must have a copy of the school purchase order before processing your order. Schools will be invoiced after the order has shipped, the terms will be Net 30. Past due invoices will be subject to finance charges.

Phone Orders to 866.325.2725 using a credit card.

Fax Orders to (301) 731-6101

Email Orders at fbla@apisource.com

Mail your order form and payment (check, credit card, school purchase order) to:

API
Attn: MarketPlace
4471 Nicole Drive
Lanham, Maryland 20706

Please make checks payable to API.

Shipping [Top]

Please provide a street address for shipment. U.S. Mail will be used for shipment when a PO Box is provided. We will not be responsible for packages not received when sent via mail.

International shipments require a shipping quote, please contact customer service.

Please allow 2 to 3 weeks for delivery of in stock items. Additional time may be required for personalized or custom items.

Shipping Costs
Shipping Charges for School Purchase Orders are based on the subtotal of your goods.

Shipping Table
$00.01 to $10.00 = $8.95 shipping
$10.01 to $25.00 = $9.95
$25.01 to $50.00 = $10.95
$50.01 to $100.00 = $12.95
$100.01 to $200.00 = $18.95
200.01 +, shipping = $Subtotal X 6% + 8.95; ex: ($250.00 X 6%) + $8.95 = (15.00) + 8.95 = $23.95



Returns/Exchanges/Damages/Adjustments [Top]

Check Your Order Upon Receipt.

No Returns or Refunds After 30 Days of Receipt of Merchandise.

A UPS call tag will be issued for defective product or MarketPlace error, all other returns are the responsibilty of the customer. When returning items please use a traceable shipping method. Please provide a copy of your packing slip and explantion of how you would like your return/exchange processed.


Additional Information [Top]

Prices are effective until July 31, of each calendar year..

We reserve the right to adjust prices without notice. Items may be substituted with similar items or discontinued without notice.

Call MarketPlace for information on additional products and custom orders.


Trademark Policy [Top]

All local and state advisers are responsible for protecting the use and image of FBLA-PBL, Inc. logo and trademarked items. State and local FBLA-PBL chapters are permitted to use trademarked items without obtaining approval from FBLA-PBL, Inc. on items that are not sold. Written approval must be obtained from FBLA-PBL, Inc. for any item that will be sold. Commercial vendors must be commisioned by FBLA-PBL, Inc. Contact FBLA-PBL, Inc. with any questions regarding the trademark policy or to obtain permission to use trademarked images.

click to send email to communications@fbla.org

 

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